Sellers

We chose Karen and Hillary after interviewing several agents. We are so glad of our choice. Karen and Hillary are very knowledgeable, responsive, and made our selling and buying experience really enjoyable. We would choose them again without hesitation if we go into market again.
— Chengyu, seller
We used Karen’s services to list and sell our family home. In a word, Karen’s services were incomparable. We asked her to coordinate everything: estate sale, clean-out, repairs, staging, listing, tours, open houses, sale negotiations, and closing. Karen’s sales strategy helped us realize more than the asking price when the home sold. Finally, Karen realized that my brother and I had more than a few memories bound up in the sale of our family home. She was sensitive to that dynamic as well. Bottom line, we couldn’t have asked for a better sales experience with Karen leading the way.
— Bob, seller
I want to take a moment to thank you for your expert guidance and professionalism. I don’t know whether it’s the times or extraordinarily complicated rules imposed by California, but the whole process struck me as very challenging. I could never have found my way through it without your patient help. Your knowledge of how it all works was invaluable.
— Lew, out of state seller
My wife and I decided to sell our Walnut Creek home and move closer to our kids. Before going on the market, I wanted to make numerous repairs and improvements to the house. Karen put me in touch with craftsmen and contractors, each of whom performed effectively, promptly and at a very reasonable price. Once we were ready to go on the market, Karen worked the same magic as in 2004. Once again, she nailed the asking price perfectly, we received multiple offers, and Karen made sure that the entire negotiation process went smoothly and successfully.
— John, repeat client
Karen helped my brother and me sell my mother’s house. The whole process went like clockwork. Karen handled everything from getting the place freshened up to staging the house for showing. We had nine offers on the house after only a week on the market. After we selected the offer we preferred, the sale went through smoothly, again with Karen handling everything. We were told that Karen was the best and I can’t imagine anyone better.
— Ed, seller
I have had the pleasure of working with Karen for 17+ years (since 1998). Karen has assisted me in purchasing three homes and selling one. She has brought a wealth of knowledge, expertise, and experience to all the activities that she has managed for me. Karen is a highly effective agent that benefits from a great level of respect from her colleagues. She is well connected, masterful in real estate business transactions, and enjoys an ability to manage hectic situations (as they are common in any real estate interactions). Karen is a go-to-source for me anytime I think about real estate transactions and I genuinely enjoy my personal interactions with her. I truly trust Karen and her recommendations and that by itself worth more than anything else to me. Many thanks to Karen and her excellent team, in particular Hillary. I am looking forward to working with them for many more years to come.
— Mohammad, repeat client
You and Hillary were very efficient, thorough, and reasonable. You guided us through the process, handling all the details along the way. You took a huge burden off our backs, for which we’ll always be grateful.
— Bob, seller

Buyers

I want to thank you guys, for everything! Not only did you help us buy an incredible house (which is super great all by itself) but I feel like you helped us settle here and made the whole transition to a new area a very smooth and fun experience. You two are so much more than real estate agents - with all the advice on local activities, doctors, contractors, rentals, etc - I felt like we were welcomed to Lamorinda and set up for success right away. I can’t thank you enough for what you have done for our family!
— Anna, buyer
Karen and Hillary helped us buy a condo — and they were fantastic. The condo was for my parents, who were living out of state, and had very specific requirements, which, unfortunately, changed a little bit over time. Nevertheless, Karen and Hillary were both extremely patient and responsive. They traveled with us to look at numerous potential homes, and were always armed with a helpful set of comps to give us a sense of how each property compared to the rest of the market. We peppered them with phone calls, emails, and text messages (sometimes from 3-4 different people) and Karen or Hillary always responded quickly and helpfully. Their advice was invaluable in informing our bid — afterward we felt, in a competitive market, that we paid just enough to win, but without overpaying. They also helped streamline all of the purchase paperwork, and provided helpful guidance at every point along the way. And after the sale was done, they have followed up to make sure the HOA took care of repairs that were their responsibility and helped us find contractors for repair work. They truly went above and beyond and were a pleasure to work with!
— Ajay, buyer
Karen and Hillary have shown us what true professionalism means in the real estate business. They were not pushy but tried to understand what we wanted in our home search. Karen is a long time resident of Orinda so her advice regarding life in the neighborhood was valuable to us. She offered her insights from transportation to after school programs. She understands that buying a home is not just a business transaction, it is a beginning of a life in a new environment. To that end, Karen and Hillary helped us relieve much of the anxiety and stress. The result: we got a beautiful townhome we really enjoy. Thank you.
— Stanley, buyer
When the stakes are high, you want to have Karen in your corner. She was invaluable in helping my husband and I purchase our home in Orinda, and has since successfully brokered the purchases of two of our friends’ homes in Lafayette and Moraga, both of which were intense competitive bid situations. Not only is she a savvy businesswoman, she’s an incredibly kind and empathetic person who somehow manages to make even the most stressful real estate situations feel calm and in control. I really can’t recommend her highly enough!
— Gwen, buyer
Working with Karen was an exceptional experience - I would highly recommend her! As new homeowners purchasing our first home and moving outside of the city, I can’t think of a better person to be your partner. She really listened to our needs and was able to identify the best location and home for our family, incorporating our long list of must-have’s such as proximity to BART, great schools, friendly and fun neighborhood, layout, etc. Her history in and extensive knowledge of the market in combination with her expertise really allow her to be incredibly effective. We truly enjoyed our experience working with Karen and trusted her completely throughout the entire process. We credit Karen with finding and securing the perfect home for our family and we are so happy!
— Kathleen, buyer
Purchasing our house in Lafayette has been quite an adventure and we were very fortunate to have Karen as our realtor. Karen has the top 3 qualities we were looking for:
1- Listening - Although it seems cliche Karen was always very attentive to our preferences and evolving considerations, not over reaching or pushing to make a quick and bad deal. It made a very productive engagement that helped us a lot to nail down our choice.
2- Knowledge - With her 20+ years of experience in Lafayette we were always impressed by her knowledge of the area. Karen could provide the background for each house we were visiting and delivered invaluable advice on the quality of the house and/or area as well as service providers in the area.
3- Patience - Lafayette is in high demand and in particular downtown where we were looking. Karen always demonstrated calm and faith in finding the right home for us.
Working with Karen has been a delightful experience including a lot of fun even though house hunting in this area is very stressful.
— Olivier, buyer
Karen worked tirelessly to ensure that we received listings as early as possible, and she went out of her way to find us the perfect house, not simply the first house that came on the market that fit our wish list. I would highly recommend Karen to future buyers and sellers in the area without any reservation.
— Randy, buyer
One of the best and most unique parts of working with Karen was her total and complete honesty. Instead of pressuring us to buy a house, any house, she was honest. She knew what we were looking for and was candid in telling us whether or not the house was a good fit. She was discerning and shared her true opinion instead of just trying to get us to make an offer. She was more interested in having us buy a house that was right for us than just getting us to sign on the dotted line.
— Erin, buyer
Karen was referred to us by a close friend, and we feel so blessed that the connection was made! Karen helped us understand the Lamorinda market and helped us hone our search based on our family’s specific needs. She did not waste our time looking at houses that did not fit our criteria and she was always available to meet us when a “good one” popped up on the market. As both my husband and I work, I really appreciated that Karen would preview houses for us before the weekend open houses and advise us which ones were worthy of a look. Karen is thoughtful, hardworking, kind, and compassionate. I would not hesitate to recommend her to any of my friends seeking to make a similar move “through the tunnel.
— Jennifer, buyer
Karen got us in to see houses before they went on the market, was creative with our offers, and laid out pros and cons I would have never thought of. In the end, she found us a house I would have run from. She set us up with her favorite budget friendly contractors and we have a great house! And I didn’t appreciate the things she wanted me to see back when we put an offer in and now I totally get it. We were not the highest offer but with her relationships she was able to vouch for us as a great family and we got the house! It would be impossible to have a more positive experience.
— Christine, buyer
Karen’s strong business background made her an incredibly valuable person to have on our team for the escrow process. She is not just a real estate agent but a savvy businesswoman who understands all of the moving parts that go into a successful real estate deal. From credits to discounts to title complications, she can seamlessly handle all aspects of the negotiations. We trusted her business skills completely and never felt the need to double check or micromanage the nuances of the deal.
— Eryk, buyer
Karen is everything you could ask for in a real estate agent. She is incredibly hard working and responsive; her knowledge of Lamorinda neighborhoods, school districts, and market trends is second to none; and she always has her clients’ best interests in mind. Karen helped us with the purchase of our home and was with us every step of the way throughout our home search. She answered every call or email no matter what time of day or night it was.
— Elizabeth, buyer